Privacy Policy

Data Collection and Usage

Cozy Cove Home Goods is committed to protecting the privacy of our customers. We collect personal information such as names, addresses, and email addresses only when voluntarily provided by our users, ensuring it is relevant for processing orders, creating accounts, or subscribing to newsletters. Our data collection is also consistent with providing an enhanced user experience. We keep this data safe, utilizing extensive security measures to prevent unauthorized access. Any information gathered is used strictly for transaction completion, user experience enhancements, or marketing communications. Our users have the option to opt out of marketing communications at any time. Cozy Cove Home Goods shall only retain personal data as long as is necessary for the purposes outlined, unless a longer retention period is required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor user activity on our site and improve our services. Cookies are small data files that a site or its service provider transfers to your device's hard drive through your web browser. They enable the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our site. Data collected from cookies allows us to analyze trends, administer the site, and better tailor our offerings to customer preferences.

Third-Party Services

Cozy Cove Home Goods works with reputable third-party service providers to enhance our online shopping experience, process transactions, and deliver communications. We ensure that any third parties processing your data do so under conditions that comply with the relevant data protection laws and only in accordance with our instructions. We will not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except as described herein. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and secure.

User Rights

Users of Cozy Cove Home Goods have the right to access the personal information we hold about them. This includes the right to request corrections of inaccuracies, the right to receive data in a structured, commonly used format, and the right to request the deletion of personal data in certain circumstances. Users may exercise these rights by contacting us at [email protected]. We will respond to all requests in adherence to legal requirements and within a reasonable time frame. Any attempts to misuse or abuse these rights will be seriously dealt with, considering the potential risks involved.

Contact Information

For any questions or concerns regarding our privacy practices or your personal data, please contact us at [email protected]. Alternatively, you may write to us at our postal address: Auckland War Memorial Museum, Museum Circuit, Parnell, Auckland 1010, New Zealand. We value our customers' concerns and will strive to promptly address any issues regarding your data privacy. Cozy Cove Home Goods is dedicated to compliance with applicable privacy laws in the jurisdictions in which we operate, ensuring the lawful and fair handling of personal information.